Apologies for a much delayed review. Me and my wife had an amazing trip to Gangtok and Pelling in last week of January(24th - 29th Jan '17).
We both are travel enthusiast and we love to travel whenever we get a chance. This time we had planned for Sikkim and while searching for a tour operator in Internet, we came across Maple Tours and Travels in some forum discussions in TripAdvisor. So, I called up Mr. Subhash Rai the owner of Maple Tours and Travels to check the availability, planned itinerary and most obviously the rates. Let me tell you, I checked with a lot of tour operators in Gangtok, but the rates provided by him was most reasonable.
So the itinerary was like:
Day 1 - Pick up from NJP to Gangtok one way. Drop to hotel Nettle and Fern, Development Area, Gangtok.
Day 2 - A day trip to Tsomgo Lake. If inaccessible, will cover local sightseeing like Tashi View point, Rumtek Monastery etc. Night stay at Gangtok.
Day 3 - Gangtok to Pelling via Namchi( South Sikkim ) Temi tea Garden, Sandruptse , Char Dham , Buddha Park Ravangla. Night stay at Pelling - hotel Summit Newa Regency, Lower pelling.
Day 4 - Pelling Local Sight Seeing - Pemayangtse Monastery, Ruin Palace , Rimbi Water Falls, Rimbi Rock Garden, Khechepari Lake , Kanchanjunga Water Falls - back to Hotel and night stay at Pelling
Day 5 - Pelling to Bagdogra Airport drop
The service we received from Maple Tours and Travels was phenomenal. I don't think you will get the personal touch and hospitality anywhere else. Mr. Rai is a gem of a person. He takes care of his guests so very well. He used to call us every day to check whether everything is alright or not.
Right from the Car conditions (for both Wagon R and Innova) to the behaviour of the driver, everything was perfect. One more thing I would tell you, that even though visit of Nathula Pass was not there in my itinerary, he took the hassles of arranging the Permits for us without an extra charge, as Nathula Pass was accessible. Maple Tours and Travels made our trip so memorable that we would highly recommend everyone to go with Maple tours and travels without a second thought.
Mr. Rai, you are awesome. Please keep up the good work. Cheers!!
P.S. : we will plan our next trip to North Sikkim with him shortly!!
22nd Feb, 2017
22 Feb, 2017 04:45 AM
We took a trip of skimm for 8 nights and 9 days. I am glad to say that all my trip went well. I'm thankful to Maple tour and travels for the same.
12 Dec, 2016 3:42 PM
I recently went on a Sikkim & Darjeeling trip during Durga Puja holidays. I am glad that we booked through Maple Tours. Mr. Subhash was very helpful & we never faced any problem during our trip. We were also given very competitive rates by Mr. Subhash. I would recommend anybody travelling Sikkim & nearby places to contact them for their bookings. Thanks
18 Oct, 2016 10:34 AM
I am lucky that I have chosen maple travels and tours as my travel agent at Gangtok. Shri subhash Rai from maple tours and travels was always there to help us and he gave us an ever lasting memories of Gangtok. The quotation, arrangements and hotel etc were very nice. Mr Subhash Rai took personal interest to see that we are comfortable.
I shall recommend maple tours and travels to all my friends who wanted to visit Gangtok or Darjeeling
17 Oct, 2016 10:49 AM
Hi.. Sorry for the delay in mailing my feedback.
" I have recently visited Sikkim for 6-Night 7 Days with my family. Mr. Subhash Rai, from Mapple Tours and Travel, helped me in finalizing the itinerary and its customization for my family trip as we wanted to spent more time in North Sikkim (for 3-N and 4-Days ) and cover Nathula Pass next day after arrival at Gangtok. We sent all documents prior to trip and he kept all permit ready for this trip. He took care of pick-up from airport, permit arrangement for Nathula Pass and N-Sikkim and sight seeing trips. Typically things do not go as we plan due to multiple factors. There was heavy rain and landslide that blocked Nathula trip plan. He came up with alternate plan to cover upto Changu lake. We are very pleased with quality of car and drivers he arranged during this trip, esp. drivers during North Sikkim trip who spent 4 days along with us covering Lachung, Yumtang Valley, Zero Point, Lachen and Gurudongmar lake. I would highly recommend Mr. Subhash Rai and his agency as he was very responsive among all tour operators whom I contacted during my family trip planning in May'16. His quotations were very reasonable among all the options that I got. I appreciated his personal touch and quick turn around with alternate options when things did not go as per earlier plan.
Sanjay, Hyderabad. 16 May 2016
10 Oct, 2016 2:26 PM
On 10 Oct 2016 12:47, "Ruchi Gupta" wrote:
First of all I am really sorry for delay in mailing my feedback.
I had recently visited Sikkim for 8 nights and 9 days and had travelled each and every part of the Sikkim then it may be North, South, East, West Sikkim. I am really thankful to Mr. Subhash for making out trip so memorable.
We were only two persons travelling and Mr. Subhash looked into all our requests personally. He visited us at Gangtok hotel two to three times and ensured that we did not face any problem.
I had checked rates with so many travel agencies before booking maple and rates that Mr. Subhash had quoted were very good and no other travel agencies rates were near to that..
I would also like to mention about our driver Mr. Amos who had made our North Sikkim trip so memorable. I couldn't visit Lachen as the roads were closed but whenever I visit Lachen I would definitely like to go with Mr. Amos.
I would highly recommend Maple Tours and travels both for the cost and services. Mr. Subhash will try his level best to ensure that you have the best experience.
91 - 8861374199
10 Oct, 2016 09:59 AM
Very much thanks to Maple tours for its prompt response in finalizing the tour package. I have visited Darjeeling and Gangtok with my infant daughter, I appreciate Mr subhas ji very much in arranging all travel arrangements with due care of safety aspect. It was a very memorable trip for us. It was worth to choose Maple tours in terms of budget and service.
I indeed recommend others also to opt for Maple tours@ Ch Kiran Kumar 9531856599
27 Sep, 2016 01:37 AM
We are a couple... visited sikkim in the first week of may... all the travel arrangements were done by Subash ji... and we were extremely pleased with their services every where. ..
We never had any problem... subashji is a wonderful person and he takes great care of his guests... everytime there was a problem...he took care of it...!! That is what you call customer service...!!
We had an extensive tour... Nathula... tsmogo lake...lachen...lachung... gurudongmar lake... gangtok local sightseeing... namchi... all were covered easily with the help of subashji...
I had bargained with 20 different travel agents before making this trip... and trust me subashji had given me the best package rates... We are extremely happy with the way the trip went... have many unforgettable memories which we will remember forever...!!
We would recommend subashji to everyone who wishes to go for a trip to sikkim...!!
19 May, 2016 12:39 AM
We are 2 families based out of Bangalore who made a trip to Sikkim during the 1st week of
April 2016. Our entire trip was coordinated by Maple tours who arranged for the travel
during the entire stay and the accommodation in North sikkim (Lachen and Lachung)
Mr.SUbhash Rai (proprietor) was very courteous and a nice gentleman to deal with. We were
able to agree on an amicable price for the entire journey and he had many valuable
suggestions regarding the clothing and food so that the children especially are not put
into any trouble. He also arranged for all the requisite passes for north Sikkim and
Nathula pass. Also we got very skilled road navigators who could drive to these locations
which is the most important part of the travel since some of the points were remote and
we were totally at their mercy. The only point which was a bit lacking was our stay at
Lachen but since the town is very remote and there were hardly any options, I felt that
maybe we should have dropped it off our itenary. Overall it was a very memorable trip and
we would cherish good memories of it always. And our thanks to Mr.Subhash for the same. Would
very much recommend his services for any person who wants to make a trip to Sikkim.
22 Apr, 2016 10:05 AM
We took transport services from Maple Tours and Travels, Gangtok and words would fall short to describe the care, friendship and hospitality Mr. Subhash Rai offered to us. We were on our Honeymoon trip to Sikkim and his services and care made this a memory for life time. He gave us his best driver and best condition Innova throughout the trip. He took personal care of us and used to call every evening to ask whether we are fine. Mr. Subhash Rai is an excellent person and a true gentle man. I would highly recommend Maple tours and Travels for your Sikkim trip and I guarantee your opinion will not be any different as mine. You can give my reference (Amit Jaiswal 9789280874) and call me in case of any doubt. I am very confident that Mr. Subhash Rai's services will make your trip awesome.
Thank you so much Subhash Ji for everything. Always keep in touch. We will certainly come back.
09 Jan, 2016 5:53 PM
4:02 PM (1 hour ago)
It was an excellent experience during our group tour to Gangtok and Darjeeling organized by Maple Tour & Travels. We are highly thankful to Maple Tour & Travels especially Mr. Subhash Rai, for his cooperation and coordination which make our tour a memorable one. He provided us best Innova Cars for a comfortable journey. We enjoyed a lot during our tour.
Gulshan Juneja, Meerut, UP.
Mob : 09997010000
17 Dec, 2015 1:19 PM
We thank you very much for making our Darjeeling tour a nice and memorable one. Though you entertain only the people who opt for package tour, you had extended a special attention towards our group in arranging the vehicle (Toyota Innova) for our three days trip. We are very much grateful to you for the same. The driver Mr. Manishji co-operated well in the tour. We feel the rate charged for the trip was very very economical one..Special thanks for the same.
We look forward to meet you in our next trip to Gangtok, Kalimpong, etc.
Please do contact us when you come to Chennai.
Keep in touch..
Thanking you again,
16 Sep, 2015 04:44 AM
Let me begin by apologizing for writing this email so late. However, as its never too late to so say "thank you", I want to thank Team Maple and Ms. Alina Lepcha for giving me and my entire family an experience of a lifetime with Maple Tours.
I had an excellent experience with Maple Tours during my stay at Sikkim, because of the unflinching support and excellent coordination by Ms Lepcha, who had been both a friend and guide in the entire trip to my family. Her personal touch in every aspect of tour planning was something which my family will never forget.
Right from arranging excellent places to stay in Gangtok and Yumthang Valley, to top grade vehicles for the journey in between, we were very well taken care by Ms Lepcha. She had even arranged for tickets to Nathula Pass within a record time with least amount of hassles for us.
The highlight of the trip for us had been the excellent rates at which every was arranged and in such hassle free and friendly manner.
I, my wife and my son want to thank Maple Tours and especially Ms Alina Lepcha for giving us this wonderful experience.
S K Mitra
16 Sep, 2015 04:43 AM
Dear Subash ji
I am very lucky that I choose Maple Tours and Travels for my trip I have seen so many travels but maple is unique the service provided by him is above my imagination food serve in hotel was very delicious I have short time the itinerary designed by him was very good I visited mostly places in sikkim my yumtang valley and nathula pass trip was unforgettable once again I am very thankful to maple tours and travels for provided us very good hotel room if in future I or any of my friend visit sikkim I always ask to book his tour with maple tours and travels thank you very much
16 Sep, 2015 04:41 AM